Safe Play Policy

Responsible Gaming at adda71

adda71 believes that gaming should be a source of entertainment, not stress or harm. Our responsible gaming framework gives every Bangladeshi player the tools, information, and support needed to stay in control and play safely at all times.

Fair Play Certified 24/7 Support Bangladesh SSL Secured 18+ Adults Only

Our Commitment

Playing Smart, Playing Safe

At adda71, we are committed to providing a gaming environment that is not only exciting and rewarding, but also safe and transparent. We understand that for the vast majority of our players across Dhaka, Chittagong, Sylhet, and the rest of Bangladesh, gaming on adda71 is a form of leisure — a way to enjoy cricket betting, slot games, and live casino action in a responsible way.

However, we also recognise that a small number of players may develop patterns of behaviour that could signal a gambling problem. adda71 takes this seriously. That is why we have built a comprehensive set of responsible gaming tools directly into the platform, and why our support team is available around the clock to assist any player who needs guidance.

Responsible gaming is not an afterthought at adda71 — it is a core part of how we operate. From strict age verification at registration to self-exclusion tools and deposit limits, every feature has been designed with player wellbeing in mind. If you ever feel that gambling is no longer fun, we encourage you to use the tools described on this page or to contact our support team immediately.

adda71 is committed to fair-play certified games, SSL-encrypted transactions, and a strict 18+ policy. Every adda71 account is subject to identity verification to confirm player age before real-money gaming is permitted.

Strict 18+ Enforcement

adda71 verifies the age of every player at registration. Accounts belonging to individuals under 18 are immediately closed. We use identity document checks and cross-referencing to ensure full compliance with our age restriction policy.

Deposit Limits

Players can set daily, weekly, or monthly deposit limits directly through their adda71 account. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours, giving you meaningful control over your spending.

Time-Out Periods

Need a short break? adda71's time-out feature lets you pause your account for 24 hours, 7 days, or 30 days. During a time-out, your account is suspended and you will not receive any promotional communications from adda71.

Self-Exclusion

For players who need a longer break, adda71 offers self-exclusion periods of 6 months, 1 year, or permanent exclusion. Self-excluded accounts cannot be reopened until the exclusion period has fully elapsed, and permanent exclusions are irreversible.

Loss Limits

adda71 allows players to set a maximum loss limit per day, week, or month. Once your set loss threshold is reached within the chosen period, further bets are automatically declined until the limit resets, protecting your bankroll.

24/7 Support

Our English-language customer support team is available 24 hours a day, 7 days a week on Bangladesh Standard Time (BST, UTC+6). If you feel gambling is becoming a problem, reach out at any time — we will listen without judgement and guide you to the right tools.

Player Protection Tools

Take Control of Your Play

All responsible gaming tools at adda71 are self-service and accessible directly from your account settings. You do not need to contact support to activate most of these features — they are available at any time, any day.

Deposit Limit

Cap the total amount you can deposit into your adda71 account per day, per week, or per month. Reductions apply instantly; increases take 24 hours to take effect for your protection.

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Loss Limit

Set the maximum amount you are comfortable losing within a given time period. When the limit is reached, wagering is paused automatically until the period resets.

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Time-Out

Take a temporary break from gaming for 24 hours, 7 days, or 30 days. Your account is suspended for the chosen duration. Marketing emails are also paused during any active time-out.

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Self-Exclusion

Choose to exclude yourself from adda71 for 6 months, 1 year, or permanently. This is the strongest tool available and is recommended for players who feel they have lost control of their gaming habits.

Permanent Option

To activate any of the tools above, log in to your adda71 account and navigate to the Responsible Gaming section in your account settings. If you need assistance locating these tools, contact our support team at [email protected] and a member of our team will guide you through the process.

Age Restriction

18+ Policy — No Exceptions

adda71 operates a zero-tolerance policy regarding underage gambling. Access to real-money games, sports betting, and any form of wagering on the adda71 platform is strictly restricted to individuals who are 18 years of age or older. This policy applies to all players in Bangladesh and is enforced at every stage of the account lifecycle.

Identity Verification (KYC)

All players are required to complete a Know Your Customer (KYC) verification process before making their first withdrawal. This process requires submission of a valid government-issued identity document — such as a National ID card or passport — confirming the player's date of birth. Accounts where age cannot be confirmed will have withdrawals frozen until verification is completed successfully.

Parental Controls

adda71 strongly encourages parents and guardians to make use of parental control software if they share devices with children. We also recommend keeping login credentials private and logging out of the adda71 platform after every session, particularly on shared devices. If you suspect a minor has accessed your adda71 account, contact our support team immediately at [email protected].

Underage Account Closure

If adda71 identifies or is notified that a registered account belongs to a player under the age of 18, the account is immediately suspended, all funds are frozen, and the matter is investigated. Any bonuses received will be voided. Original deposit amounts may be returned to the depositing payment method (bKash, Nagad, Rocket, or Upay) after the investigation is complete.

18+

Strictly Adults Only

This policy applies to all adda71 players, no exceptions.

  • Age is verified via government-issued ID before withdrawals are processed.
  • Players must be 18 or older at the time of account registration.
  • Underage accounts are suspended immediately upon discovery.
  • Bonuses on underage accounts are voided without exception.
  • Parental control software use is strongly recommended on shared devices.

Know the Signs

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to identify in yourself. The following behaviours may be signs that gambling has stopped being a form of entertainment and has become a problem that requires attention.

Important: If you recognise several of the warning signs below in your own behaviour, we strongly encourage you to use adda71's self-exclusion or time-out tools, or to contact our support team at [email protected]. Help is always available and reaching out is a sign of strength, not weakness.

Spending more money on gambling than you originally intended or can afford to lose.

Chasing losses — placing additional bets in an attempt to recover money that has already been lost.

Feeling restless, irritable, or anxious when trying to reduce or stop gambling activity.

Hiding gambling activity from family, friends, or colleagues out of shame or fear of their reaction.

Neglecting work, study, family responsibilities, or personal health because of time spent gambling.

Borrowing money, selling possessions, or using funds set aside for essential expenses to fund gambling.

Thinking about gambling constantly — planning future bets or reliving past wins and losses throughout the day.

Needing to gamble with increasing amounts of money in order to feel the same level of excitement.

Using gambling as a way to escape personal problems, relieve stress, anxiety, depression, or loneliness.

Self-Assessment

Ask Yourself These Questions

The following questions are designed to help you reflect on your gambling behaviour honestly. If you answer "yes" to three or more of these questions, we recommend speaking to our support team or activating a time-out or self-exclusion on your adda71 account.

1

Have you ever spent more money gambling than you planned to at the start of a session?

2

Have you ever borrowed money or sold personal belongings to fund gambling activity?

3

Have you tried to reduce or stop gambling but found it difficult to follow through?

4

Has gambling ever caused arguments or tension with your family, partner, or close friends?

5

Do you find yourself gambling to escape feelings of worry, sadness, or everyday stress?

6

Have you ever tried to win back money you lost by placing more bets immediately afterwards?

7

Have you ever missed work, skipped responsibilities, or neglected your health because of time spent gambling?

8

Do you feel guilty, ashamed, or secretive about how much time or money you spend gambling?

If several of these questions resonate with you, please know that you are not alone and that help is available. Contact the adda71 support team at [email protected] — our team is trained to respond with care and without judgement. You can also activate self-exclusion directly from your account settings at any time.

Get Help

We Are Here to Support You

adda71's support team is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (BST, UTC+6). Whether you want to activate a tool, ask a question about your account, or simply talk to someone about your gaming habits, our team is ready to help.

Contact adda71 Support

Our English-language support team handles all responsible gaming requests with care and complete confidentiality. To request a deposit limit, time-out, or self-exclusion, or to report a concern about underage access, write to us at [email protected]. We aim to respond to all responsible gaming requests within 2 hours.

Live Chat Support

adda71 offers live chat assistance via the platform for all account-related enquiries, including responsible gaming requests. Live chat agents are available around the clock and are trained to assist with sensitive topics including problem gambling with discretion and empathy.

Account Self-Service

The fastest way to activate any responsible gaming tool is to log in to your adda71 account and navigate to the Responsible Gaming section in your account settings. Deposit limits, loss limits, time-outs, and self-exclusion can all be activated in just a few steps, without needing to contact support first.

Review Your History

adda71 provides a full transaction and betting history within your account. Reviewing your activity regularly is a healthy habit and can help you spot changes in your gaming behaviour early. If you notice a pattern that concerns you, take action before it escalates.

Talk to Someone You Trust

Sometimes the most important step is talking to a trusted family member or close friend about your gambling. Opening up about a problem can reduce its power and help you find the motivation to take the steps needed to regain control. adda71 supports every player who decides to reach out.

All responsible gaming requests submitted to adda71 are treated as strictly confidential. Information shared with our support team in connection with a responsible gaming request will not be used for marketing purposes and will not be shared with third parties except as required by law.

Healthy Habits

Tips for Safe and Enjoyable Gaming

Following a few simple guidelines can help ensure that your time on adda71 remains a positive experience. These tips are recommended for all players, regardless of how frequently they play.

Set a budget before you startDecide in advance how much you are comfortable spending in a session and stick to that amount. Use adda71's deposit limit tool to enforce your own budget automatically.

Treat it as entertainmentGaming on adda71 is designed to be fun. Never gamble with money you cannot afford to lose, and do not rely on gambling as a source of income or a financial strategy.

Take regular breaksSet a time limit for each gaming session and step away when it ends. Continuous play without breaks can lead to fatigue and poor decision-making. Use adda71's time-out feature to enforce breaks automatically.

Never chase your lossesChasing losses is one of the most common and most dangerous gambling behaviours. If you have reached your budget for the day, stop. There will always be another opportunity to play tomorrow.

Avoid gambling when stressedDo not use gaming as a way to cope with stress, anxiety, or emotional difficulties. Gaming under emotional pressure tends to lead to impulsive decisions and higher losses. Take care of your wellbeing first.

Keep your login secureNever share your adda71 account credentials with anyone else. Keep your password private, especially if you share a device with family members. Log out after every session on a shared device.

Play Responsibly on adda71

Now that you are familiar with our responsible gaming tools and guidelines, you can enjoy cricket betting, slots, and live casino games with complete confidence. Remember — gaming is meant to be fun. Play within your limits and reach out to our team any time you need support.

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