adda71 Privacy Policy
At adda71, protecting the personal data of every Bangladeshi player on our platform is a responsibility we take seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and store it, and the rights you hold over your own data.
Privacy at a Glance
How adda71 Protects Your Data
The cards below summarise the key principles of the adda71 Privacy Policy. They do not replace the full legal text — please read all sections carefully.
Minimal Data Collection
adda71 collects only the personal data that is genuinely necessary to operate your account, process transactions, verify your identity, and comply with applicable legal obligations. We do not collect data for its own sake.
SSL Encryption
All data transmitted between your device and the adda71 platform is protected by industry-standard SSL encryption. Sensitive information such as payment details and identity documents is stored using secure, access-controlled systems.
Your Data, Your Rights
You have the right to access, correct, or request deletion of your personal data held by adda71 at any time. Submit a request to our support team and we will respond within a reasonable timeframe in accordance with applicable law.
No Unsolicited Selling
adda71 does not sell or rent your personal data to third-party marketing companies. Data shared with third parties is limited strictly to what is required for service delivery, legal compliance, or fraud prevention purposes.
Cookie Transparency
adda71 uses cookies and similar tracking technologies to deliver a better user experience and to understand how players interact with the platform. You can manage your cookie preferences through your browser settings at any time.
18+ Strict Enforcement
adda71 does not knowingly collect or process personal data from individuals under the age of 18. Any account identified as belonging to a minor is immediately closed and associated personal data is deleted in accordance with this policy.
1 Introduction
This Privacy Policy ("Policy") describes how adda71 ("adda71", "we", "us", "our"), the operator of the online gaming platform accessible at https://adda71.bid, collects, uses, stores, and discloses personal data relating to users ("Player", "you", "your") of the adda71 platform. This Policy applies to all products, services, and features offered by adda71, including casino games, sports betting, account management, and customer support interactions.
By registering an account or using any part of the adda71 platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. This Policy should be read alongside the Terms & Conditions and the Responsible Gaming policy, which together form the complete agreement between you and adda71.
adda71 is committed to handling your personal data with care, transparency, and integrity. If you have any questions about this Policy or about how your data is processed, please contact us at [email protected].
2 Personal Data We Collect
adda71 collects personal data in two primary ways: information you provide directly to us, and information collected automatically as you use the platform. The categories of personal data we may collect include, but are not limited to, the following:
2.1 Data You Provide Directly
- Registration data: Full legal name, date of birth, mobile phone number, and preferred payment method details submitted at account registration.
- Identity verification documents: Government-issued photo identification (such as a national ID card or passport) and proof of address submitted in response to verification requests.
- Financial data: Mobile wallet identifiers (bKash, Nagad, Rocket, Upay) and card details (Visa, Mastercard) used for deposits and withdrawals. Full card numbers are not stored on adda71 systems; payment processing is handled by our authorised payment providers.
- Communications: Messages, emails, and live chat transcripts you send to the adda71 support team.
- Self-exclusion and responsible gaming requests: Information you provide when requesting deposit limits, cooling-off periods, or account self-exclusion.
2.2 Data Collected Automatically
- Device and technical data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
- Usage data: Pages visited, games played, bet amounts and outcomes, session duration, click patterns, and navigation paths within the platform.
- Cookie and tracking data: Information collected via cookies, web beacons, and similar technologies as described in Section 6 of this Policy.
- Geolocation data: Approximate geographic location derived from your IP address, used to verify eligibility and comply with jurisdiction-specific requirements.
adda71 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where explicitly required for identity verification purposes under applicable law.
3 How We Use Your Personal Data
adda71 uses the personal data we collect for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your adda71 player account, including password recovery and account security notifications. |
| Identity Verification | Verifying your age (18+) and identity in compliance with our Know Your Customer (KYC) obligations and our own Terms & Conditions. |
| Payment Processing | Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining accurate transaction records. |
| Fraud & Security | Detecting, investigating, and preventing fraudulent activity, money laundering, duplicate accounts, and other prohibited conduct as defined in the Terms & Conditions. |
| Legal Compliance | Meeting our obligations under applicable laws and regulations, including responding to lawful requests from regulatory authorities or law enforcement. |
| Platform Improvement | Analysing usage patterns and player behaviour to improve the adda71 platform, fix technical issues, and develop new features and game offerings. |
| Customer Support | Responding to your enquiries, complaints, and support requests efficiently and accurately. |
| Responsible Gaming | Monitoring account activity to identify signs of problem gambling and, where appropriate, reaching out with support information or applying requested account restrictions. |
| Marketing Communications | Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may opt out at any time. |
4 Legal Basis for Processing
adda71 processes your personal data on the following legal bases, depending on the specific purpose of the processing activity:
- Contractual necessity: Processing required to fulfil the agreement between you and adda71 as set out in the Terms & Conditions, including account management, payment processing, and game delivery.
- Legal obligation: Processing required to comply with applicable laws, including identity verification (KYC), anti-money laundering (AML) obligations, and responses to lawful requests from public authorities.
- Legitimate interests: Processing undertaken in pursuit of adda71's legitimate business interests, including fraud prevention, platform security, abuse detection, and business analytics, where such interests are not overridden by your fundamental rights and freedoms.
- Consent: Processing based on your freely given, specific, and informed consent, including the sending of direct marketing communications. You may withdraw your consent at any time by contacting us at [email protected].
5 Sharing Your Personal Data
adda71 does not sell, rent, or trade your personal data to any third party. We may, however, share your personal data with the following categories of recipients in the circumstances described below:
5.1 Payment Service Providers
To process deposits and withdrawals, adda71 shares necessary financial data with authorised payment service providers including bKash, Nagad, Rocket, Upay, and card payment processors. These providers are contractually bound to process your data only for the purpose of completing your transaction and are subject to their own privacy obligations.
5.2 Game Content Providers
Third-party game studios and platform providers (such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi) may receive limited technical data (such as an anonymised player identifier and session token) necessary to deliver games and record results. These providers do not receive your full personal profile.
5.3 Identity Verification Services
adda71 may use third-party identity verification services to validate the documents you submit during KYC checks. These services process your identity data strictly for verification purposes and are contractually prohibited from using it for any other purpose.
5.4 Legal and Regulatory Authorities
adda71 may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities where required to do so by applicable law, court order, or in response to a legitimate legal process. We will endeavour to notify you of such disclosure where legally permissible.
5.5 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of adda71's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified via the email address associated with your account prior to any such transfer taking effect.
adda71 requires all third-party recipients of your personal data to implement appropriate technical and organisational measures to protect that data and to process it only in accordance with our instructions and applicable law.
6 Cookies & Tracking Technologies
adda71 uses cookies — small text files placed on your device — and similar tracking technologies (including web beacons and local storage) to enhance your experience on the platform, to remember your preferences, and to gather analytical data about how the platform is used.
6.1 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the platform to function. Enable login sessions, account security, and navigation. Cannot be disabled. | Session / persistent |
| Functional | Remember your language preferences, display settings, and previously visited game sections to personalise your experience. | Up to 12 months |
| Analytical | Collect anonymised usage data to help us understand player behaviour and improve platform performance and content. | Up to 24 months |
| Marketing | Used to deliver relevant promotional content to players who have opted in to receive marketing communications from adda71. | Up to 12 months |
6.2 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies; however, disabling essential cookies may impair the functionality of your adda71 account and prevent you from accessing certain features of the platform. Please refer to your browser's help documentation for instructions on managing cookie preferences.
7 Data Retention
adda71 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The following general retention periods apply:
- Account and registration data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping obligations.
- Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
- Identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the most recent identity check.
- Customer support records: Retained for a minimum of three (3) years from the date of the last interaction.
- Marketing preferences: Retained until you withdraw your consent or request deletion, after which your opt-out status is logged and retained to prevent re-contact.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you.
8 Data Security
adda71 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include, but are not limited to:
- SSL/TLS encryption for all data transmitted between your device and adda71 servers.
- Encryption of sensitive data at rest, including identity documents and financial records.
- Role-based access controls that restrict internal access to personal data on a strict need-to-know basis.
- Regular security assessments and vulnerability testing of platform infrastructure.
- Multi-factor authentication requirements for administrative access to production systems.
- Staff training on data protection obligations and secure data handling practices.
While adda71 takes data security very seriously and employs industry-standard protective measures, no system is completely immune to security risks. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, adda71 will notify you without undue delay and will take all steps necessary to mitigate the impact of the breach.
9 Your Data Protection Rights
Subject to applicable law, you have the following rights in relation to the personal data that adda71 holds about you:
- Right of access: You may request a copy of the personal data adda71 holds about you, along with information about how it is processed.
- Right to rectification: You may request that adda71 correct any inaccurate or incomplete personal data held about you.
- Right to erasure: In certain circumstances, you may request that adda71 delete your personal data. Note that we may be required to retain certain data for legal compliance purposes even following a deletion request.
- Right to restriction: You may request that adda71 restrict the processing of your personal data in certain circumstances, such as while a dispute over the accuracy of the data is resolved.
- Right to object: You may object to the processing of your personal data where such processing is based on legitimate interests, including direct marketing.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
- Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a machine-readable copy of your personal data to transfer to another service provider.
To exercise any of these rights, please contact the adda71 support team at [email protected] with your full name, registered mobile number, and a clear description of your request. adda71 will respond within a reasonable period, and in any event within 30 days of receipt of a valid request.
10 Minors
The adda71 platform is strictly for adults aged 18 years and above. adda71 does not knowingly collect, store, or process personal data from any individual under the age of 18. If adda71 discovers that personal data has been collected from a minor, the associated account will be immediately closed, all personal data will be deleted, and any funds held in the account will be returned to the depositing payment method after deduction of any bonus amounts.
If you are a parent or guardian and you believe that your child has registered an account on adda71 without your knowledge or consent, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action without delay.
11 International Data Transfers
adda71 operates primarily to serve players based in Bangladesh. However, some of our service providers, technology partners, and infrastructure systems may be located outside of Bangladesh. Where personal data is transferred to a third country, adda71 takes appropriate steps to ensure that such transfers are carried out in compliance with applicable data protection requirements, including the use of contractual safeguards to ensure that recipient organisations provide an adequate level of data protection.
By using the adda71 platform, you acknowledge and consent to the potential transfer of your personal data outside Bangladesh where necessary for the purposes described in this Policy.
12 Changes to This Privacy Policy
adda71 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players by email. We encourage you to review this Policy periodically to stay informed about how we are protecting your data.
Your continued use of the adda71 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should cease using the platform and contact our support team to request account closure.
13 Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact the adda71 data team using the details below. We operate 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6).
Email: [email protected]
Please include your registered username, the mobile number associated with your account, and a clear description of your request or concern. adda71 aims to acknowledge all privacy-related enquiries within 2 business days and to resolve them within 30 calendar days.
Your Privacy is Our Priority
Have a question about how adda71 handles your data? Our English-language support team is available 24/7. You can also explore our full Terms & Conditions, visit the Responsible Gaming page, or head to adda71 Casino to enjoy our certified fair-play games.